Q+A with Mark Manderscheid – Guest Services Manager at the Sheraton Maui Resort & Spa
Our room AC is dripping and making strange noises. Which is the best sunset dinner cruise to take? The valet didn’t bring our car around for 20 minutes. Who’s running this show? In many ways at the Sheraton Maui Resort & Spa, Mark Manderscheid is running the show and sports a fuller-than-full dance card. Mark is the hotel’s Guest Services Manager and with that gig comes a daily dose of doing right and dealing with minor issues before they escalate…